Shipping policy

ORDER PROCESSING:
Please allow 3-5 Business Days to process your order. Expect an email within our order processing time (mentioned before) to let you know your order is on the way!

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery may be available for orders placed within certain regions.

If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders are generally shipped within 3-5 Business Days using your shipping provider..

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

REFUNDS, RETURNS, AND EXCHANGES
We may accept returns if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at team@plaground.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at team@plaground.shop.